Turn your favorite photo of your pet into a beautiful, hand-painted portrait. Our skilled artists create unique, custom paintings that capture the personality and essence of your beloved pet, preserving those special moments forever.
Each portrait is crafted on gallery-quality canvas using premium materials, ensuring vibrant colors and lasting beauty. Framed with sustainable wood, it’s a perfect addition to your home and a meaningful keepsake. Ideal for pet lovers, birthday gifts, or any special occasion, a custom hand-painted pet portrait is a timeless way to celebrate your furry friend.
3 Simple Steps
Choose your favorite style and size
Upload a photo of your photo
(Optional) Add name or custom text (such as a name or any phrase you love).
Our talented illustrators will create three custom portraits of your pet based on the photo you provide. Within 48 hrs, we’ll email you a preview for approval. Once approved, we’ll print your chosen images into a lenticular portrait.
Shipping & Delivery
Shipping Time = Processing Time + Transit Time
Processing Time:
Once you approve the final images, we will print your portrait into a lenticular piece and ship it within 48 hours. Please note that weekends and holidays may slightly extend processing times. After dispatch, you will receive a confirmation email with tracking details to monitor your package. Delivery usually takes 5–10 days from dispatch. Click here to view our full shipping policy.
Track Order:Click here to track your package in real time.
If you ordered multiple items, your order may be split into separate packages. If you’ve only received one package so far, don’t worry, the remaining items are on their way and will arrive soon.
Duties & Taxes:
CRYSTAL CITIZEN covers all customs duties and clearance fees for your country/region, so you won’t need to pay any additional import taxes.
Lighting and Sequences
Each image has its unique lighting and details. To ensure the best visual experience of the raster artwork, we have carefully arranged the images in the most perfect sequence, ensuring that the final presentation achieves the optimal effect.
30-Day Free Return Guarantee
At CRYSTAL CITIZEN we’re committed to creating high quality, personalized lenticular portraits that honor your beloved companions. We stand behind the craftsmanship of every piece and place your satisfaction as our top priority.
We offer a 30-day free return and refund guarantee on all orders to ensure your rights are protected. Every return or exchange request is handled promptly, professionally, and with care.
If you wish to request a return or refund within 30 days of receiving your product, please contact us:
Transform your memories into magical lenticular photo in 3 simple steps
Step 1. Choose Your Photo
Just upload one photo from your phone. Don't worry about perfection, our team works magic with any clear image.
Step 2. Custom your style
Choose a theme that captures their true spirit. Add a name or special date to make it uniquely yours.
Step 3. We bring it to life
Within 3 days, you'll receive a free digital proof to review. Once you're fully satisfied, we’ll print and ship your lenticular print right to your doorstep!
10K Resolution, Lifelike Realism
Lenticular Portrait: Using ultra-high 10K resolution, we turn static photos into immersive art. Experience unmatched realism where every whisker and expression is captured with stunning depth and motion.
Digital File: Get the raw power of 10,000 pixels. Our ultra-high-resolution files ensure your custom portrait looks flawless on any medium, giving you the freedom to print as big as you want.
Need help?
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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Why do so many customers choose us ?
Trusted by over 10,000+ happy customers with 5-star reviews worldwide.
Us
Others
Super High Precision
Free Digital Proof
Unlimited Revisions
30-Day Quality Guarantee
Fully Personalized Design
Eco-Friendly Frames
Triple Reinforced Package
Art That Moves With You
More than just a print. We use advanced Lenticular technology to create stunning depth and motion that flat photos can’t match.
Every smile, every bond, every story deserves to live beyond the moment. With every custom portrait, you’re not just decorating a wall, you’re filling your space with love, laughter, and memories that matter. Effortless to create, impossible to forget.
Returns & Refunds
Shipping & Delivery
Free Worldwide Shipping
To celebrate the festive season, shipping is 100% FREE worldwide! Whether you are in the US, UK, or Australia, we deliver happiness to your door at no extra cost.
Production & Processing
Since every portrait is hand-crafted：
We start your order within 24 hours.
Once you approve your digital proof, we hand-finish and ship your masterpiece within 3 business days.
Note: Ordering multiple items? They may arrive in separate packages.
Estimated Delivery Times
🇺🇸 USA: 10-12 business days
🇬🇧 UK / 🇦🇺 Australia: 7-10 business days
🇨🇦 Canada: 10-15 business days
🌍 Other Countries: 15-20 business days
⚡ Need it Faster?
Add our 'Skip the Queue' option at checkout to prioritize your artwork design and production. Please note: This speeds up our internal process, but courier shipping times remain the same.
At Crystal Citizen, your happiness is our #1 priority. We want you to be thrilled with your custom portrait. That’s why we offer a 30 Days Satisfaction Guarantee. Although our products are custom-made just for you, we stand behind our quality 100%. Here is how we protect your purchase.
Preview & Approve: You get unlimited free revisions. We work with you until the design captures your pet's spirit perfectly. We won't print until you say YES.
Damage & Quality Guarantee: If your order arrives damaged or isn't up to our high standards, contact us within 30 days. We’ll make it right with a free replacement or refund.
The "Custom" Rule: Once you approve the proof and we print it, sales are final (unless defective). This protects the exclusivity of your custom artwork.
We guarantee that from the moment you place your order until you receive your custom artwork, we will ensure a smooth, high quality experience every step of the way.
Order Processing: Once your order is placed, we will promptly begin crafting your custom artwork, ensuring it is processed within the outlined timeline.
Design Proof & Revisions: You can view the initial design proof through our online preview (3D mock-up). Please note that the actual artwork may differ slightly from the preview; the final product should be referred to as the physical piece you receive.
Secure Packaging & Timely Delivery: Your artwork will be securely packaged to prevent damage during transit and shipped to you in a timely manner.
FAQs
Below are some common questions our clients often ask before making purchase. If you have any other questions, please read our FAQs page to find out more, and feel free to contact us at support@crystalcitizen.com
“Are all your artworks created digitally?”
We offer two types of custom portraits:
Hand-painted Portraits: Each portrait is meticulously hand-drawn by our talented artists, based on the photo you provide. We use eco-friendly paints to ensure that every piece is a true reflection of your memories and made with sustainable materials.
3D Lenticular Portraits: These are digitally created portraits, transformed into 3D lenticular images by our expert team. The process creates a dynamic, multi-dimensional effect that changes as you move, adding a stunning visual experience.
“What are the sizes of Portraits available?”
For Hand-painted Portraits: We offer the following sizes for our hand-painted portraits:
8x10 inches
16x20 inches
16x24 inches
24x32 inches
If you're unsure about the best size for your space, feel free to contact us for guidance!
For 3D Lenticular Portraits: We offer the following sizes for our 3D lenticular portraits:
A4 (8.27 x 11.69 inches)
A3 (11.69 x 16.54 inches)
These sizes are perfect for showcasing the dynamic, multi-dimensional effect of the lenticular artwork. If you have a different size in mind, please let us know, and we’ll be happy to assist!
“How long will it take to receive my order?”
You will receive a preview of your custom portrait within 1-3 days for review, with free revisions included.
Standard shipping typically takes 1-2 weeks (business days) for delivery. Since our products are custom-made, additional time may be needed for processing. Delays can occur, especially during holidays. Here’s an estimated delivery time based on your location:
USA: 10-12 days
UK: 7-10 days
Australia: 7-10 days
Canada: 10-15 days
Europe: 7-10 days
Other countries: 15-20 days
"What is priority customization?"
Priority Customization allows you to skip the queue and have your order processed before others. This speeds up updates on your order’s status and delivery.
"Do you charge extra for proof revisions?”
No, after you place your order, we offer unlimited free revisions until you are completely satisfied!
“What if my frame is damaged during shipping?”
If your frame is damaged during shipping, we offer a full refund or will send you a replacement. Before dispatching your order, our packaging team carefully inspects and secures each product, ensuring it's well-protected. Additionally, we provide extra protection for every item to guarantee safe delivery.
“What material are your frames made of?”
Our frames are crafted from 100% natural, high-quality wood. With our own dedicated factory, we ensure every frame undergoes rigorous quality control to meet the highest standards. We take pride in using premium materials that not only enhance the beauty of your custom portrait but also guarantee long-lasting durability. Each frame is carefully finished to showcase the natural texture and elegance of the wood, adding a timeless touch to your artwork.
“What is the quality of your prints?”
For our hand-painted portraits, we use museum-quality giclée Epson matte paper for printing. This ensures vibrant colors and exceptional detail, giving your portrait the high-end, professional finish it deserves. The quality is comparable to pieces displayed in galleries, making your portrait a lasting work of art.
For 3D Lenticular Portraits, we utilize the finest materials, cutting-edge machinery, and advanced raster technology to produce a breathtaking multi-dimensional effect. This ensures a stunning visual experience that perfectly captures the depth and dynamism of your image, making it truly come to life.
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