Contact information

Join the Crystal Citizen Family!
Stay connected with us and be part of our growing community. Share your experiences, ask questions, or simply tell us about how our products have become a part of your life.

We’d love to hear from you!
Whether you have any inquiries, feedback, or would like to share your experience with our custom photo frames, don’t hesitate to reach out. Your feedback helps us improve and continue providing the best quality products for preserving your memories.

Get in Touch
Have questions or feedback? Contact us via email at support@crystalcitizen.com. We’re here to help and would love to hear from you!

Email: support@crystalcitizen.com

Tel: +1 209-701-0277

Share Your Story

We love hearing how Crystal Citizen has brought a touch of nature and creativity into your life. Share your story with us using the hashtag #CrystalCitizen or by tagging us in your posts. Your posts have a chance to be featured on our website, and you could also win some of our exquisite gift.

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Sign up for our newsletter to receive updates on new product launches, special promotions, exclusive offers, inspiring stories and tips for creating your own vibrant mini-worlds.

Need help?

We are available Monday through Friday from 10 am - 5 pm PST

You can chat us with our customer service via inbox. Let's Chat!

Questions on returns or exchanges? Visit our Refund & Returns Page.

If you’re contacting us outside of customer service hours, please email us or leave a message in our inbox. We’ll respond to you during our business hours. Thank you for choosing Crystal Citizen! We’re honored to help preserve your precious memories through personalized custom portraits that bring your moments to life.