Capture the love and unity of your family with a custom family portrait, beautifully created from your favorite photo. Whether it’s a family gathering, a special milestone, or simply to honor the bond you share, this custom artwork preserves the essence of your family’s story.
Each portrait is printed on premium, gallery-grade paper and framed with eco-friendly wood, ensuring it will last for generations while adding a personal and elegant touch to your home. Ideal for family gifts, anniversary gifts, or any special occasion, a custom family portrait is the perfect way to celebrate your family’s love and togetherness.
Custom Family Portrait
8×10
Sale price$50.90 USDRegular price$119.00 USD
Portrait Features & Info
Product Detail
Every portrait is hand-painted by our professional artists. We turn your photo into a truly one-of-a-kind artwork, created with time, care, and meaning.
Each piece is made from scratch on a scheduled basis to ensure every detail is just right. Behind every brushstroke is your memory, your story. Our portraits are made exactly for you.
We Guarantee:
• Free digital proof delivered within 3 days • Unlimited edits until you approve • Framed and printed in the USA • Worldwide shipping available
Premium Frames
Each portrait is framed with care in one of our six premium options to suit any interior style:
Matte Black – Modern and minimal White – Clean and contemporary Natural Wood – Warm and rustic Mahogany – Rich and classic Beachwood – Light and coastal
Weight & Dimensions
Choose from four versatile dimensions to suit your space:
12×16: 3.3 lb / 1.5kg
16×20: 5.1 lb / 2.3kg
16×24: 6.2 lb / 2.8kg
24×32: 11 lb / 5kg
*Every piece is crafted on premium-grade canvas for rich texture and color depth. For detailed measurement specs and professional hanging tips, visit our Size Guideline Hub ➔
Fast Shipping
Each custom portrait is securely packed in a sturdy box with custom-fit foam, ensuring safe delivery. The ready-to-gift packaging creates a premium unboxing experience.
We offer worldwide shipping on all orders, with the following guarantees: • Orders typically ship within 48 hours • Delivery in 5-10 business days • Real-time tracking updates
Each custom portrait is carefully crafted to your specifications. We provide a free digital proof via email for your approval before production begins. Once confirmed, we proceed with creating and shipping your order.
As all portraits are personalized, returns or exchanges are not accepted unless there is a quality issue. If there is an issue with your order, please contact us immediately for assistance.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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WhyCrystalCitizen?
We create personalized custom portraits that transform your favorite photos into timeless works of art. Our mesmerizing 3D Lenticular Portraits and elegant Hand-Painted Portraits showcase exceptional quality and creative flair. Designed to capture and preserve your most cherished memories, our handcrafted art is made just for you with quality, creativity, and heart.
We will process your order within 24 hours of receiving it and add it to the queue. Please note that processing times may be affected by weekends or holidays. You'll receive a dispatch confirmation once your order is processed. If you order multiple items, they may be shipped in separate packages, so please be patient if you receive them at different times.
Shipping Time:
Once your artwork proof is approved, your order will be hand-finished and shipped within 3 business days. Estimated delivery times are as follows:
USA: 10-12 days
Australia: 7-10 days
Canada: 10-15 days
UK: 7-10 days
Other countries: 15-20 days
Shipping Cost:
We offer free shipping on all orders over $72.9. For orders under $72.9, shipping fees are calculated based on your location (prices in local currency):
USA: $15
Australia: $10
Canada: $20
UK: $10
New Zealand: $20
Europe: $12
Other Countries: $15-$20
Skip the Queue
Please note: Our 'Skip the Queue' product add-on speeds up your artwork creation, prioritizes your order in the queue, and ensures faster shipping. However, please note that it does not speed up the courier's delivery time.
If your order requires a new photo, this may increase the artwork production time.
Any questions? Please check out our Shipping Policy page. If you can’t find an answer, our customer service team is here to assist you at support@crystalcitizen.com.
Returns & Refunds
Return Policy
Due to the highly personalized nature of our products, we do not accept returns or exchanges. Every piece of artwork is custom-made just for you and cannot be resold.
However, if there is an issue with your order — such as damage during transit or an error on our part — please contact us at support@crystalcitizen.com within 7 days of receiving your item. We’re committed to making things right and will do our best to resolve the issue promptly. Please ensure the photo you upload meets our quality guidelines.
If your image is not suitable, our team will reach out to request a new one. We cannot guarantee a favorable result if the photo is low quality or does not follow our image recommendations.
Refunds
We offer custom-made products, and therefore we do not accept refunds unless there is a quality issue.
If you are not satisfied with the artwork after receiving the proof, we will provide unlimited free revisions until you are completely satisfied. No charges will be applied until you approve the final proof.
However, if after multiple revisions the artwork still does not meet your expectations, or if there is a quality issue, please contact our customer service team. If a quality issue or production error is confirmed, you can request a full refund (if you have already made a payment) — it's that simple!
Please note, we are unable to offer refunds under the following circumstances:
You have approved the proof and received the final artwork, but later changed your mind.
You no longer like or want the product due to personal reasons.
The artwork meets the quality standards, but you are dissatisfied due to personal preference.
Any subjective reasons not related to product quality or production errors.
Our Guarantee
We Guarantee that from the moment you place your order until you receive your custom artwork, we will ensure a smooth, high-quality experience every step of the way.
Order Processing: Once your order is placed, we will promptly begin crafting your custom artwork, ensuring it is processed within the outlined timeline.
Design Proof & Revisions: You will receive a design proof for your approval. We offer unlimited revisions to ensure the final artwork matches your vision exactly.
Secure Packaging & Timely Delivery: Your artwork will be securely packaged to prevent damage during transit, and shipped to you in a timely manner.
We are committed to delivering a product that not only meets but exceeds your expectations. Should any issues arise during the process, we will work closely with you to resolve them as swiftly as possible.
It'sSuperEasytoorder
Step 1: Upload Your Photo
Please upload a clear photo following our Image Guidelines. A high-quality image helps us capture every detail for your custom hand-painted portrait.
Step 2: Review Your Digital Proof
Within 3 days of your order, we’ll send you a digital proof to review. Once approved, we’ll begin your hand-painted portrait. Painting usually takes 3–5 days, depending on volume.
Step 3: Safe & Worldwide Shipping
Once your artwork is complete, we’ll carefully package it to prevent any damage during transit and ship it worldwide. You’ll receive a tracking number as soon as it’s on the way.
Step 4: Receive & Enjoy
Your painting will arrive in approximately 1–2 weeks, depending on your location. Please refer to our Shipping Policy for more details.
Transform a Photo into a Museum-Worthy Treasure
Imagecomparison
Before
Original photo
After
Custom Artwork
Cherish Your Custom Portraits
At Crystal Citizen, we specialize in creating personalized portraits, preserving your precious memories with eco-friendly materials. Each artwork is crafted with love and care, capturing the unique essence of your little one.
FAQs
Below are some common questions our clients often ask before making purchase. If you have any other questions, please read our FAQs page to find out more, and feel free to contact us at support@crystalcitizen.com
“Are all your artworks created digitally?”
We offer two types of custom portraits:
Hand-painted Portraits: Each portrait is meticulously hand-drawn by our talented artists, based on the photo you provide. We use eco-friendly paints to ensure that every piece is a true reflection of your memories and made with sustainable materials.
3D Lenticular Portraits: These are digitally created portraits, transformed into 3D lenticular images by our expert team. The process creates a dynamic, multi-dimensional effect that changes as you move, adding a stunning visual experience.
“What are the sizes of Portraits available?”
For Hand-painted Portraits: We offer the following sizes for our hand-painted portraits:
8x10 inches
16x20 inches
16x24 inches
24x32 inches
If you're unsure about the best size for your space, feel free to contact us for guidance!
For 3D Lenticular Portraits: We offer the following sizes for our 3D lenticular portraits:
A4 (8.27 x 11.69 inches)
A3 (11.69 x 16.54 inches)
These sizes are perfect for showcasing the dynamic, multi-dimensional effect of the lenticular artwork. If you have a different size in mind, please let us know, and we’ll be happy to assist!
“How long will it take to receive my order?”
You will receive a preview of your custom portrait within 1-3 days for review, with free revisions included.
Standard shipping typically takes 1-2 weeks (business days) for delivery. Since our products are custom-made, additional time may be needed for processing. Delays can occur, especially during holidays. Here’s an estimated delivery time based on your location:
USA: 10-12 days
UK: 7-10 days
Australia: 7-10 days
Canada: 10-15 days
Europe: 7-10 days
Other countries: 15-20 days
"What is priority customization?"
Priority Customization allows you to skip the queue and have your order processed before others. This speeds up updates on your order’s status and delivery.
"Do you charge extra for proof revisions?”
No, after you place your order, we offer unlimited free revisions until you are completely satisfied!
“What if my frame is damaged during shipping?”
If your frame is damaged during shipping, we offer a full refund or will send you a replacement. Before dispatching your order, our packaging team carefully inspects and secures each product, ensuring it's well-protected. Additionally, we provide extra protection for every item to guarantee safe delivery.
“What material are your frames made of?”
Our frames are crafted from 100% natural, high-quality wood. With our own dedicated factory, we ensure every frame undergoes rigorous quality control to meet the highest standards. We take pride in using premium materials that not only enhance the beauty of your custom portrait but also guarantee long-lasting durability. Each frame is carefully finished to showcase the natural texture and elegance of the wood, adding a timeless touch to your artwork.
“What is the quality of your prints?”
For our hand-painted portraits, we use museum-quality giclée Epson matte paper for printing. This ensures vibrant colors and exceptional detail, giving your portrait the high-end, professional finish it deserves. The quality is comparable to pieces displayed in galleries, making your portrait a lasting work of art.
For 3D Lenticular Portraits, the digital artwork is printed using the latest technology to create the unique, multi-dimensional effect. This results in a stunning visual experience that captures the dynamism of the image.
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